FAQ: DoubleCheck
Why did I get an email about Walrus DoubleCheck?
Because someone wants your payment instructions – probably they are investing in a vehicle you control, making a distribution in connection with an investment that you made, or wish to pay an invoice to your organization.
DoubleCheck lets you share instructions securely.
OR
Because someone wants to share their payment instructions with you – probably you are investing in a vehicle they control or paying an invoice to their organization.
DoubleCheck lets you get their instructions securely.
WHY SHOULD I USE DOUBLECHECK?
How does DoubleCheck make sure I am not the victim of fraud?
WHAT DOES DOUBLECHECK DO WITH THE INFORMATION IT COLLECTS?
WHO ARE YOU PEOPLE?
Why do you ask for a video?
Who will see my video?
WHAT HAPPENS TO MY VIDEO AFTER THE TRANSACTION IS DONE?
How Long will this take?
WHAT IF I DON’T HAVE A WEBCAM OR MY COMPANY POLICY PROHIBITS ITS USE?
DO I NEED TO SIGN UP TO USE DOUBLECHECK?
DO I HAVE TO GO THROUGH THE WHOLE PROCESS EVERY TIME?
IS THIS LIKE A CAPTCHA?
HOW CAN THE FRAUDSTERS GET IN THE MIDDLE OF COMMUNICATION FLOW?
HOW MANY PEOPLE HAS THIS REALLY HAPPENED TO?
WHY DON’T I JUST CALL THE PERSON I’M EXCHANGING MONEY WITH?
I HAVE A REALLY GOOD FIREWALL. WHY DO I NEED THIS?
MY EMPLOYEES WON’T GET PHISHED, WHY DO I NEED THIS?
DOESN’T MY BANK PROTECT ME AGAINST THIS ISSUE?
WHERE DID YOUR COMPANY NAME COME FROM? (WHY WALRUS?)